General Policies

Acceptable Use

Chyto is provided for your personal, lawful use. You agree to use the app and website only for their intended purposes and in compliance with all applicable laws of British Columbia and Canada.

Account Rules

• One account per person. Duplicate accounts may be suspended or closed.
• You must provide accurate, current information and keep it up to date.
• You are responsible for keeping your login credentials and device secure.
• Accounts are personal and may not be sold, shared or transferred.

KYC / Identity Verification

Before accessing loans, gift card purchases or withdrawals, you must complete identity verification (KYC). This may include government-issued photo ID, proof of address, and confirmation of your income source and banking details. We may refuse or limit service until verification is complete, and we may re-verify at any time.

Privacy & Data Handling Summary

We collect only the information needed to operate your account: identity and verification documents, contact and banking details, transaction history, and device information. We use it to provide services, meet legal obligations (including anti-money-laundering and lending rules), prevent fraud, and support you. We do not sell your personal information. We share it only with service providers who help us operate Chyto (such as payment and gift card fulfillment partners) and where the law requires. You may request access to, or correction of, your information by contacting us.

Fees

• Gift cards: an 8% Chyto tax/fee always applies to gift card purchases, on top of the face value. See Gift Card Policies.
• Optional service: a $2.00 per month optional service fee may apply if you choose to enable the optional service in the app. It is never required.
• Micro-loans: Chyto micro-loans are priced at $0.50 per $100 per day. There are no hidden charges; the daily cost is disclosed before you accept a loan.

Referrals Program Rules

• Share your referral code with friends who are new to Chyto.
• Rewards are credited only when the referred person signs up with your code and completes qualifying activity (such as identity verification and a qualifying transaction).
• Self-referrals, fake accounts, and incentivized or misleading sign-ups are prohibited and may result in forfeiture of rewards and account closure.
• Chyto may change referral reward amounts or end the program with notice in the app.

Prohibited Activities

• Fraud, misrepresentation, or use of stolen or false identity documents.
• Money laundering or attempting to move funds obtained illegally through Chyto.
• Reselling, trafficking in, or laundering value through purchased gift cards.
• Abusing promotions, referral rewards, or Chyto Coin.
• Reverse engineering, scraping, or interfering with the app or its security.
• Any activity prohibited by the laws of British Columbia or Canada.

Violating these policies may result in suspension or termination of your account, forfeiture of funds where legally permitted, and reporting to authorities where required.